SHIPPING  

Coronavirus


We are currently accepting and shipping orders but due to coronavirus there is a chance that it will take longer for orders to arrive at their destination. There is also a possibility that we will have to put some orders on hold. If this happens we will notify you by email and keep you informed on the situation. If you become frustrated waiting for an order to be shipped then please let us know. If your order is taking too much time to be shipped and you would rather be refunded then please get in touch with us.


Our email address is theislandgallerysey@gmail.com

 

Shipping information

 

Orders are usually shipped within 5 days after receipt of payment. All orders, for prints, limited edition prints and original artworks, are shipped using FedEx or DHL.. Shipments via FedEx or DHL are trackable and require a signature upon delivery. If we send your parcel out by FedEx or DHL then you will receive an email with tracking details.

The cost of shipping includes all handling, packing and postage costs. The total shipping cost varies according to the weight and dimensions of the shipment. We will always seek to minimise the shipping costs whilst seeking to ensure that goods reach you undamaged.

No Seychelles tax is applied to any orders shipped overseas. However, the purchaser of the items will be responsible for any importation taxes, duty or charges levied at the point of importation. 

These are the approximate FedEx or DHL transit times for parcels after the parcels have been collected from our office:

Europe 7 - 10 working days
North America 7 - 10 working days

South America 10 - 12 working days

Africa 10 - 15 working days
Asia 10 - 12 working days

Australia 10 - 12 working days
Middle East  5 - 7 working days

If a package has not arrived or products have arrived damaged in transit then please contact us. We shall seek to resolve any issues as quickly as possible.